Privacy Policy

Effective 11 November 2026

In short: we collect only what is needed to run your account and analyse your files. Your CAD files are not shared, sold or used for anything else, and they are deleted automatically after 30 days. No advertising or tracking cookies.

1. Who is responsible

Aerospace Engineering Software operates Cycle Time Estimator at machinecycletimecalculator.com and is responsible for the personal data described here. Contact: support@machinecycletimecalculator.com.

2. What we collect

Account details: your name, company (optional), email address and password. Passwords are stored only as a secure one-way hash; we cannot see them.
Account status: sign-up date, pilot end date, licence status and the number of analyses you have run.
Uploaded files and results: the STEP files you upload, and the images and Excel reports generated from them.
Payment records: if you buy a licence, the payment provider tells us who paid and how much. We never receive your card details.
Technical data: our web server keeps standard access logs (IP address, time, page requested) for security and troubleshooting.

3. How we use it

To provide the Service: run analyses, show results, produce reports and manage your pilot or licence.
To contact you about your account, licence, support requests, or important changes to the Service.
To keep the Service secure and working.

We do not sell your data, use it for advertising, or use your CAD files to train models or for any purpose other than producing your own results.

4. Your CAD files

Files are processed automatically on our server. No person reviews them unless you ask us to for support.
Files are not shared with anyone, apart from the hosting provider that runs our server infrastructure, which stores them only on our behalf.
Uploaded files, generated images and reports are deleted automatically 30 days after upload. Ask us and we will delete them sooner.
Files travel over an encrypted (HTTPS) connection.

5. Cookies

We use a single essential cookie to keep you logged in. We do not use analytics, advertising or third-party tracking cookies.

6. Who we share data with

Hosting provider — runs the server where the Service and its data are stored.
Payment provider — processes licence payments.
Authorities — only where we are legally required to.

7. How long we keep it

CAD files, images and reports: 30 days.
Account details: while your account exists. When you ask us to close it, we delete them within 30 days, except records we must keep by law (for example, payment records for tax purposes).
Server access logs: up to 90 days.

8. Your rights

You can ask us to access, correct, export or delete your personal data, or to close your account, by emailing support@machinecycletimecalculator.com. We will respond within 30 days. You may also have the right to complain to the data-protection authority in your country.

9. Security

We use HTTPS encryption, hashed passwords, a firewall and restricted server access. No system is perfectly secure; if a breach affects your data, we will notify you as required by law.

10. Changes

We will post any changes on this page and update the date above. Material changes will be emailed to account holders.