Terms of Service

Effective 11 November 2026

In short: try the full tool free for 6 days; after that a $100 one-time licence gives one person continued access. Results are estimates to support quoting, not guaranteed machining times.

1. Who we are

Cycle Time Estimator (the "Service") at machinecycletimecalculator.com is provided by Aerospace Engineering Software ("we", "us"). Contact: support@machinecycletimecalculator.com. By creating an account or using the Service you agree to these Terms.

2. Accounts

You must give a valid email address and keep your password confidential. You are responsible for activity on your account.
Each account is for one named person. Accounts may not be shared.
You must be at least 18 and, if you use the Service for a company, authorised to accept these Terms for it.

3. Free pilot

The pilot gives full access for 6 days from sign-up. No payment details are needed.
One pilot per person or company. We may refuse or end pilots that are created to get around this limit.
When the pilot ends, access to the tool stops until a licence is bought. Your account is kept.

4. Licence and payment

The licence costs $100 (USD), payable once. It gives the account holder access to the Service with no time limit, for as long as we operate the Service.
Licences are personal and non-transferable. Prices exclude any taxes that apply in your country.
Payments are handled by a third-party payment provider; we do not receive or store your card details. The licence is activated on your account after payment is confirmed.
Refunds: because the full product can be tested free during the pilot, licence fees are non-refundable, except where required by law or where we cannot provide the Service (for example, if we discontinue it within 12 months of your purchase, in which case we will refund the fee).
If we decide to discontinue the Service, we will give licence holders at least 30 days' notice by email.

5. Your files

You keep all rights to the CAD files you upload and the reports produced from them.
You confirm you have the right to upload each file, and that uploading it does not breach any confidentiality agreement or export-control restriction that applies to you.
We process your files only to provide the Service, as described in our Privacy Policy. Uploaded files and generated results are deleted automatically after 30 days.
Do not upload files containing controlled technical data (for example under ITAR or EAR) or classified information.

6. Acceptable use

Do not attempt to break, overload, reverse engineer or gain unauthorised access to the Service, upload malicious files, or use automated means to create accounts. We may suspend accounts that do.

7. Estimates and accuracy

Feature recognition, dimensions, setup counts and cycle times are generated automatically from the STEP geometry using rule-based methods and placeholder cutting rates. They are preliminary estimates to support quoting and planning. They are not CAM-verified cycle times, production standards or engineering approvals. You are responsible for checking results against drawings and your own shop data before relying on them.

8. Availability and support

We aim to keep the Service available but do not guarantee uninterrupted operation; maintenance and outages may occur. Licence holders receive email support at support@machinecycletimecalculator.com; we aim to reply within two business days. A Windows desktop version that runs offline is available on request.

9. Liability

To the extent permitted by law, the Service is provided "as is", and our total liability to you for any claim related to the Service is limited to the amount you paid us for it. We are not liable for indirect or consequential losses, including lost profits, quotes, contracts or production costs arising from use of the estimates.

10. Ending your account

You can ask us to close your account at any time by emailing us. We may suspend or close accounts that breach these Terms. Sections 5, 7 and 9 continue to apply after an account is closed.

11. Changes and governing law

We may update these Terms; material changes will be shown on this page and, for licence holders, sent by email before they take effect. These Terms are governed by the laws of India, and the courts of India have jurisdiction, unless the law of your country of residence requires otherwise.